Education and training
Private schools, higher-education institutions, training and language centres: enquiries come from everywhere, applications involve several departments, and families expect quick answers.
Bitrix24 brings enquiries, admissions, documents and coordination between departments into one tool. MonCRM configures it for your institution.
The problem
During admissions season, an institution receives hundreds of enquiries by phone, WhatsApp, social media and web forms. Those left unanswered for a few days often go to another institution.
Then the application passes through admissions, academics, finance and student services, each with its own files, and students and families feel it.
Your challenges
01 The problem
Missed applicants, slow responses and inconsistent communication with prospective students.
With Bitrix24
Every enquiry in one CRM
Every enquiry is captured in the CRM: no missed applicants and faster, consistent responses.
02 The problem
From first enquiry to alumni, tracking is fragmented, which hurts support and retention.
With Bitrix24
The student lifecycle tracked end to end
A single timeline records every interaction from enquiry to alumni status, for personalised support.
03 The problem
Enrolment delays, data entry errors and student privacy risks.
With Bitrix24
Automated application handling
Automated workflows and secure storage: less manual work, faster processing and better compliance.
04 The problem
Admissions, academics, finance and student services work in silos: delays and a disjointed experience.
With Bitrix24
Departments working together
Shared tasks, automated handovers and a shared student profile eliminate administrative delays.
05 The problem
Rooms, staff and equipment managed in several tools: scheduling conflicts and inefficiency.
With Bitrix24
Resources scheduled in one place
Staff, facilities and resources coordinated in one platform: fewer scheduling conflicts.
06 The problem
Hard to spot trends, measure team effectiveness and optimise recruitment campaigns.
With Bitrix24
Real-time KPIs
Dashboards to track enrolments, optimise campaigns and support strategic decisions.
What you gain
The institution follows each student from first enquiry through enrolment and beyond. The result: more efficient enrolment, higher retention and sustainable growth.
How we work
Your programmes, the admissions calendar, application stages, required documents and the departments involved.
An admissions pipeline per programme, student and parent records, document templates, approval workflows, automatic reminders and access rights.
Training for admissions and administrative teams, then KPI reviews during admissions season.
No. Bitrix24 handles recruitment, relations with students and families, and coordination between departments. It can exchange data with your student information system through the API.
Yes. Student and parent records are linked, with the history of every interaction, so you can address each of them.
Yes. Automation rules send reminders about missing documents, interviews and payment deadlines, by e-mail or message.
Access rights limit each user to the information they need. To keep data in Morocco, the self-hosted edition of Bitrix24 is available.
With Bitrix24 Cloud, data can be hosted in Europe. If you want to keep it in Morocco or on your own infrastructure, the self-hosted (on-premise) edition installs on your servers or in a Moroccan data centre. Either way, we include the steps required with the CNDP (Morocco's data protection authority, Law 09-08) in the project.
Walk us through your admissions process, and we will show you how Bitrix24 would make it faster and better tracked.
