n8n

n8n: automate your processes and build AI agents, hosted on your own servers

n8n is an automation platform that connects your applications and handles repetitive tasks for you: data entry, follow-ups, synchronisation, reports, request triage.

MonCRM deploys it in the cloud or on your own servers, connects it to your Bitrix24 CRM and builds with you the automations that save your teams time.

Discuss your automation project
Automated flows between apps, email and CRM

The platform

What is n8n?

n8n (pronounced “n-eight-n”) is a workflow automation tool. Each automation is built visually, node by node: a trigger (a new lead, a submitted form, a set time, an incoming email) starts a sequence of actions in your applications (create a record, send a message, update an ERP, query an AI model).

Unlike many similar tools, n8n can be self-hosted: its source code is available and the Community edition can be installed free of charge on your servers for internal use. Your data stays with you, and the number of executions is limited only by your infrastructure.

For simpler needs, Zapier remains a good option; n8n takes over as soon as scenarios become complex, high-volume or sensitive.

Features

What n8n can do

Connect your applications

Hundreds of ready-made integrations (Google, Microsoft 365, Slack, WhatsApp Business, databases…) and an HTTP node to call any API, including Bitrix24's.

Trigger at the right time

Webhooks, schedules, forms, incoming emails, application events: each automation starts exactly when it should.

Handle complex logic

Conditions, loops, data merging, sub-workflows, error handling and retries: your real processes, not just simple scenarios.

Add code when needed

JavaScript and Python nodes to transform data or handle edge cases without leaving the platform.

Build AI agents

Agents that use your tools, with memory and search across your documents. Choose your model: OpenAI, Anthropic Claude, Google Gemini, or local models through Ollama.

Plug in your AI assistants (MCP)

Expose your workflows as tools to AI assistants, or call external MCP servers from your agents.

Keep a human in the loop

Wait and approval steps: a manager approves a discount, an email or a sensitive action before it runs.

Track every execution

Detailed history of every run, error alerts and re-runs of failed executions.

Use cases

What n8n automates with your CRM

Leads handled within minutes

A contact fills in an ad or website form: they are created in Bitrix24, assigned to the right sales rep and receive a WhatsApp confirmation.

AI-powered qualification

An AI agent reads incoming messages, identifies the need, scores the lead and routes it to the right team.

CRM and ERP in sync

Customers, orders, invoices and stock flow automatically between Bitrix24 and your ERP, with no double entry.

Automatic follow-ups

Unanswered quotes, late payments, missing documents: reminders go out at the right time, by email or WhatsApp.

Documents processed by AI

Key information extracted from an invoice, purchase order or PDF, then pushed into the CRM.

Reports every morning

Sales indicators calculated and sent to management by email or messaging, with no spreadsheet to update.

Self-hosting

Host n8n on your own servers or in Morocco

n8n can be installed within your own infrastructure or in a Moroccan data centre. This is the preferred option when your automations handle customer, financial or HR data:

  • Data control: the information processed never leaves your infrastructure, which makes compliance with Moroccan Law 09-08 easier.
  • AI without data leaks: combined with an AI model running locally (through Ollama), n8n lets you build AI agents without sending your data to an external service. A server with a graphics card is recommended in that case.
  • Predictable costs: the Community edition is free for internal use; no per-execution billing, only the cost of the server and support.
  • Scalability: for high volumes, n8n runs in queue mode with several workers.

On the other hand, a self-hosted server needs maintenance: updates, backups, security, monitoring. MonCRM can take care of it for you.

Prefer not to install anything? n8n is also available as a cloud service managed by its publisher. Paid editions add features for larger teams, such as single sign-on (SSO) and environment management.

Our support

Your n8n project in 5 steps

  1. Mapping repetitive tasks

    With your teams, we identify the tasks that take the most time and those where errors are most costly, then prioritise the first automations.

  2. Installing n8n

    In the cloud or on your server: installation, database, secure HTTPS access, backups and user accounts.

  3. Building and testing workflows

    Connection to Bitrix24 and your software, construction of automations and AI agents, then tests on real cases before going live.

  4. Training and documentation

    Your teams learn to monitor executions and adjust simple workflows; every automation is documented.

  5. Maintenance and improvements

    Updates, error monitoring and new automations as your needs evolve, with support Monday to Friday, 9 am to 5 pm.

n8n FAQ

Is n8n free?

The n8n Community edition is free when self-hosted for internal use. You need to budget for the server and, where relevant, for implementation and maintenance. The cloud version and enterprise editions are paid.

What is the difference between n8n and Zapier?

Zapier is an online service, easy to get started with and billed by number of tasks. n8n can be hosted on your own servers, handles more complex scenarios (conditions, loops, code, AI agents) and is not billed per execution when self-hosted.

Does n8n work with Bitrix24?

Yes. n8n connects to Bitrix24 through its REST API and webhooks: create and update leads, contacts, deals and tasks, or react to a CRM event. A dedicated community node is also available.

Can we use AI without sending our data to OpenAI?

Yes. n8n can use AI models running on your own servers (through Ollama). Data then stays within your infrastructure. Performance depends on the model chosen and the server's power.

What server do we need to host n8n?

A modest server is enough to start. For high volumes or AI agents with a local model, we size the infrastructure during the mapping phase.

Who handles maintenance?

You can entrust it to MonCRM: updates, backups, error monitoring and workflow improvements.

A process to automate?

Tell us about the task that costs your team the most time: we will show you how to automate it with n8n and your CRM.

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