A simple CRM software to improve your customer service

Engage with your customers in real time using live chat, email, phone calls, social networks, and messaging.

En savoir +

Free instant messaging for your site ​ ​</br>

Exceptional real-time support tools that address your customers' requirements and foster their loyalty to your products and services.

Telephony

Connect with your customers directly from your CRM using just a headset and Bitrix24 telephony. There's no need for additional equipment or extra software installation – it's like telemagic! If you have your own IPBX, reach out to us to explore its compatibility with Bitrix24.

Social networks and messaging

Customer loyalty tools for widely-used messaging and social networks like Facebook, Messenger, Instagram, Skype, Telegram, Viber and more!

E-mails, SMS and telephony

A classic contact center with technical support tools for common communication channels like email, phone, and SMS.

Manage your customers easily

Bitrix24 CRM offers you better automation, faster conversions, and more sales

Register for free

Prenez soin de vos clients !

With Bitrix24, adopt the best customer service for your business

  • Reach them no matter where they are.
  • Create engagement on the web, mobile, and social networks.
  • Support your customers whenever they need it, no matter where they are.
  • Automate with bots and AI
  • Assist them with precise answers.
  • Delegate the chatter to virtual assistants.
  • Engage them with 100% integrated CRM
  • Send users targeted outbound messages.
  • Provide real-time support via multiple channels and devices.

Create your free account </br> in 5 minutes.

Full access. No credit card required. Used by over 10,000,000 companies.